Responsible Gaming

Gambling Should Be Entertainment

At islandeagles.ca, we believe that gambling should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Captain Cooks Casino and all casino games carry a risk of losing money. Please gamble responsibly and only with funds you can afford to lose.

Age Requirements

You must be at least 18 years of age to participate in gambling activities in Canada. By accessing Captain Cooks Casino through islandeagles.ca, you confirm that you meet the legal age requirement in your province or territory.

Warning Signs of Problem Gambling

Please consider whether you recognize any of the following signs in your own gambling behavior:

• Gambling with money needed for essential expenses (rent, food, bills)
• Chasing losses by gambling more to recover money you've lost
• Lying to family, friends, or others about your gambling activities
• Feeling anxious, irritable, or restless when not gambling
• Increasing the amount or frequency of gambling to feel excitement
• Neglecting work, school, family, or personal relationships due to gambling
• Borrowing money or going into debt to finance gambling
• Being unable to cut back or stop gambling despite wanting to
• Hiding gambling activities or concealing the extent of your losses
• Using gambling to escape problems or difficult emotions

If you recognize any of these signs, it may be time to seek help.

Self-Help Tools

Captain Cooks Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Establish a maximum amount you are willing to lose in a session or over time
• Betting Limits: Control the size of individual bets
• Reality Checks: Receive periodic reminders showing your playing time and money spent
• Time-Out: Take a break from gambling for a set period without closing your account
• Self-Exclusion: Permanently or temporarily exclude yourself from accessing the casino

These tools are available to help you gamble within your means. Contact Captain Cooks Casino customer support to activate any of these features.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available:

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Ontario's leading resource for problem gambling prevention and treatment
• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Confidential counseling and resources
• National Council on Problem Gambling (US)
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  Available 24/7 with resources and referrals

All services listed above offer confidential support. Many provide free counseling and treatment options.

Need Help?

If you believe you may have a gambling problem, please reach out for support immediately. There is no shame in asking for help, and trained counselors are ready to assist you. Contact one of the organizations listed above or speak with someone you trust about your concerns.

Your wellbeing is important to us. If gambling is causing you harm, please seek help today.